FAQ'S

Yes, it’s completely safe to buy from Computer Server Solutions. We use RBI-compliant payment gateways with OTP verification, ensuring secure transactions and full data protection for custom PCs and computer accessories.

Yes, we only sell brand-new, original, and sealed PC components sourced from trusted distributors. Every product is backed by manufacturer warranty and eligible for a GST invoice, ensuring authenticity and peace of mind for every purchase.

Yes, you can visit our physical store located in Nehru Place, Delhi, one of India's largest computer markets. At our store, you can get expert advice, see products in person, and purchase custom PCs, accessories, or components directly. Walk-ins are welcome during business hours.

We support credit/debit cards, UPI, net banking, and digital wallets. EMI options are available exclusively through credit cards, depending on the issuing bank and vendor gateway. This allows you to split payments for gaming PCs or custom builds into manageable monthly installments.

No hidden fees—our pricing is transparent, and all purchases include GST invoicing.

Once you complete your purchase, you’ll receive an order confirmation email or SMS instantly. As your order moves through assembly, testing, shipping, and delivery, we’ll keep you updated via email or your registered phone number. You can also track your order status anytime through your account dashboard.

Delivery timelines vary by location, but we typically ship within a few working days after assembly and testing.

Yes, we provide full PC assembly, operating system installation, and complete hardware/software testing before shipping. Every custom build is professionally assembled to ensure optimal performance, stability, and plug-and-play readiness upon delivery.

We offer a hassle-free return and refund policy for both assembled PCs and computer components, subject to our terms. Products must be returned in original condition within the return window. Refunds are processed after inspection and are credited to the original payment method. For detailed terms, please refer to our full return policy page.

If you receive a damaged, defective, or incorrect product, please record an unboxing video and contact us immediately with your order number, product details, and the video proof. This helps us process your issue faster. We’ll quickly arrange a return, replacement, or refund based on our return policy. Customer satisfaction and product quality are our top priorities.